Good Day,
I have been trying the entire morning to get through your cancellations department to give my 30 days notice.
I cannot sit on hold for 30 minutes at a time as i work during the day.
The fact that we can only "call a number"to do so is frustrating.
I did the tobi chat to chat to an agent and the agent mentioned that you have limited staff.
So why is there not another method in place for cancellation. I cant sit on a phone all day and wait.
Please get back to me urgently.