What else should one do to get attention at Bradlows - Consumer Complaint for Bradlows - Head Office

I bought a coffee table from Manzini Branch of Bradlows Eswatini more than a month ago. To date the promises made have not resulted in resolution of the issue that was experienced and reported the same night the coffee table was delivered. I spoke to the Manager at the Branch who promised that the matter will be sorted more than a month still there is no resolution, we are sitting with a coffee table that has a drawer that is not working. we have asked for a replacement and nothing has been done. we have spent more than R30K at that branch in the past few months