Delivery issue & poor customer service - Consumer Complaint for LBC - Head Office

Hi youre still not replying on any message that i sent to your gmail and messenger. I have problem with my package because I haven’t received it yet but on the tracking info it said that “received by isabelo de leon” i dont know who that fucking is. You should call to your receiver before you deliver and make sure to ask for an ID or signature. Also, please improve your customer service. Thank you. Again, i need to talk to a real person, you keep replying on messenger pero naka program naman. That’s not gonna work!