Disgusting service by Clicks pharmacy - Oakfields, Benoni - Consumer Complaint for Clicks Store - Head Office



SENDER
Sharna Davis
I never use Clicks pharmacy cause of the poor service and the fact that they take so long and are doing the customer such a favor by serving us. But on Monday 15 March 2021 I was at Oakfields, Benoni so I went in hoping to find better service as the store was not busy. The pharmacist, Charles Nyanhete was on his mobile chatting and laughing and completely ignored me. The pharmacist assistants also ignored me even though there were no other customers. I then walked out after waiting for awhile. I then finished doing my shopping and came back and was called by Maite Raseona - who took her time - while talking to her friends in the back and could not work out how many tablets to dispense on a TDS dose for 2 weeks. After counting on her fingers for a while she was still not gaining any ground on providing me with the required medication. I took the script back and went to a DisChem were I was professionally helped and was given some valuable advise. Moral of the story - not one Clicks store that I have been to thus far can provide a decent service even a quiet store.
Comment
COMPLAINT #13105 - Customer Service Issues
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