Customer service personel unwilling to assist - Consumer Complaint for Clicks Store - Head Office

I called the customer service wanting help and the person who assisted me was not willing to help when i told her that the option she was giving me had proved to not work she was aversive and refusing to assist any further. I left very depressed after the call of almost 10 minutes. I feel that she could have at least passed the call to someone who can help. As i told her the solution she was giving did not help and up to now i am still unable to check out from my profile