Bought a phone on 6 Feb. The rubbish lasted 4 days and died. I only managed to get the brand new phone back on the 15th.
It has been a month now and the phone is still not back. I am now told it can take 39 WORKING days and PEP is ok with that. I can also not be refunded as the phone can only be replaced with most probable another inferior example. So much for buying from a so called reputable retailer. Exploitation at it's worse.. Call center a total waste of time stating only te he obvious