BAD SERVICE OK furniture gugulethu mall - Consumer Complaint for OK Furniture - Head Office

OK Furniture - Head Office

Pvt Bag X10036 Edenvale 1610 South Africa, Edenvale

SENDER

Sibusiso kekana

RECIPIENT

13 July, 2020

The staff was busy charting(no social distancing),I had to go to them to ask for assistance, I bought a mini oven cash, the sales lady did not communicate with me after paying I had to wait, then after a while a guy came and gave me an invoice to sign nothing was said about the warranty, when I left the sales lady(Mvalwana N) was talking to another guy, she did not even bother to thank me I felt like I was at a spaza shop,

Reply by Unathi on 2 September, 2020

I went to pay my account yesterday got there at 17:45 I was told they can't assist me as they already cashr up. This morning I got debit order from OK furniture that I canceled last. Your service is ridiculous now I'm charge for unpaid in my bank account for something I canceled.

Comment

COMPLAINT #4408 - Customer Service Issues