Greetings
language which is offensive or obscene i dont think it is under your regulations or it is part of your customer service delivery.
form of vulgarity is "cursing" and also lower customer dignity
I layed a complaint at Pep store located at ulundi Nodwengu shopping cntr
Shop No.6
In social media and also by an email.
Latetly I got insulting and threathning comnents from the workers who works with the lady who provided the bad service while i was at store right now they are calling me names
I tought as a customer you do have a right to lay a complain if you were provided with poor service .
Thank you
lluth***@gmail.com