Good day, on Saturday 23 Feb 2021, I went Makro Strubens Valley and purchased a Bosch Hob at a special price of R2900.
I also brought a Bosch Multifunction oven prized at R6499 and requested a discount which was offered at R200.
I was then advised that it was out of stock and then I decided to take the one on display and enquired about the price of the display one.
I was advised that my discount was still R200 to which I objected as a principle,eventually the managerers Chantel came to no avail.
I then bought the items and left but I have a sour taste in my mouth because I am now wondering whether it was really out of stock and if that was the case why did they not ask me to collect the same item from another Makro.
I have been a loyal Makro Customer for more than 25 years and do not want to make this one incident result in me not buying from Makro again.
As a principle, I never spend a cent where I am treated with contempt and disrespect.
I am advising you to take note and respond appropriately.
Regards
Simon Sibeko