I had a problem I buy phone from pep cell in King Williams town and the cashier said I will receive the message that Tell me my number I waited for a long time because I was on my way to I dutywa I decided to used my old SIM card with the same network but my phone doesn't have network it's says data connection only so on Saturday day on the 4day I visited the nearest pep cell and I didn't get help they say they can't help me because I have to get another phone so I must go to where I buy phone the only thing they can do for me is to book for my phone and then I do as they say I take tax to King Williams town on the 7,day but it was a bad luck I came later after that I go on the following day but still I didn't get help they told me about booking and I must also call customer care service even there I didn't get help and I can't take this phone for booking because it was not right from start.