Cellphone Repair - Consumer Complaint for PEP STORES
RECIPIENT
PEP STORESOn the 24/08/2020 I bought a cellphone at PEP CELL HAZYVIEW after 7 days it started to give me some problems. I have sent it to PEP for repair on the 25/09/2020 & I was called to collect it on the 30/09/2020 but it wasn't fixed and it was booked back again for repair on the 30/09/2020. Yesterday (08/10/2020) I received a message that it is fixed & I should collect it at Vodacom Repairs WICC NELSPRUIT within 90 days. So my concern is I bought the phone at Hazyview not Nelspruit instead my phone should be returned back at Hazyview.& other thing when I bought the phone they gave me the one on display not on the box when I asked why they told me that's how they do it.
Reply by Nontokozo Lydia Nkabinde on 13 October, 2020
Me too I brought a phone a pep mhluzi mall. They gave me the one that was on display, when I asked why, they told me that was the last one . Now the phone is blank I don’t know what is the problem it been 2 weeks now not able to use it.
Reply by Nontokozo Lydia Nkabinde on 13 October, 2020
Comment Me too I brought a phone a pep mhluzi mall. They gave me the one that was on display, when I asked why, they told me that was the last one . Now the phone is blank I don’t know what is the problem it been 2 weeks now not able to use it.
COMPLAINT #7278 - Repair Issues