Fibre not installed in 8 months though paying full monthly subscription - Consumer Complaint for Vodacom - Head Office

I'm paying for a fibre contract 8 months already and it has not been installed in my unit. I was promised that I will be installed within 3 months. I was only given a router with monthly 100G data. Vodacom refused to switch to uncapped data due to the delay in the installation. I have since learnt that there is Wi-Fi cables in my area but I have been made to wait 8 months for installation, paying a full subscription. I'm a loyal vodacom customer of so many years. I won't be renewing my primary contract with vodacom, I feel abused. My 4 Children could not study and attend online classes during the lockdown due to this experience. The TV box I had purchased for streaming was a waste. My conclusion is that vodacom does not care about me and my family. I just wonder if all customers of different races are treated this way.