Contract upgrade - Consumer Complaint for Vodacom - Head Office



SENDER
Siyabonga Zondi
I went to Vodacom shop today to upgrade my phone contract, I saw a promotion that they have in the shop then I opted for it and they only explain few things concerning the promotion as a result I signed the papers .

later when they had opened the products, I saw that this is not what I wanted and I wanted to change the deal but they refused saying I have signed and the product has been opened . now ill be sitting for 24 months for a product that I an not happy with .

In addition to that, the sales person and a manager they are talking different stories .
Please help
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COMPLAINT #13837 - Contract Issues
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