Unbecoming behavior - Consumer Complaint for Takealot.com

At 18:15 Wednesday 19 May 2021 I entered at the Takealot Collection Point in Foreshore. The woman who helped me started laughing and I tried to ask 'what was funny' because I felt embarrassed. She did so repeatedly and ignored my question instead asked me if I have a pin. I found that behavior so disturbing and I had to keep my calm and remain professional than her. Please review your camera footage and see it for yourself. That member doesn't deserve to service customers of such a big company.Thanks