Billing Increases - Consumer Complaint for Vodacom - Head Office



SENDER
Skoro Jacob Gasapane
Is Mr S.J. Gasapane, ID: 8308155782088. Contacts 0822617781, 0731726121, smotlh***@yahoo.com. In September 2020 I was billed R907,in October the bill increased to R1095, despite canceling cellphone insurance, and I called customer care to enquire about these increases they really struggled to ascertain the reason thereof, worse in November I see it again increased to R1330, despite one of my data package of 30gig expired on the 01 November and on it I was paying R212 monthly but now I'd billed R345, with the reason only known to vodacom.

I hope this will receive your urgent attention.

Disappointed Regards.
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COMPLAINT #8295 - Billing or Collection Issues
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