restonic bed - Consumer Complaint for OK Furniture - Head Office



SENDER
Smangele
Black friday last year 2019 I bought a bed at ok orange farm eyethu mall. I read the manual and understood that every 30 days I need to turn the mattress.

January I turn the bed and I niticed that the springs on the side of the head was broken because the bed will fall off to the other side. I did not report same time because I had to leave the province 2 days later.

I came back in March went to the store and reported and told me they sent the query to restonic.

6 months later no response from OK or Restonic.

We are not taken serious however we use our monies. Why are we being played for fools?

I'm stuck with a bed that has broken springs and makes a lot of noise when I get in to bed or turn at night.

It's realky saddening that we take our money and buy beds that will give us aching bodies when we wake up.

Totally disappointed
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COMPLAINT #5856 - Service Issues
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