Hi,
I would like to apply for a refund:
• Account Name: SOLOMON JARDINEL SURTIDO
• Account/ Application Number: SS-07-1310385 / 0020230892256
• Complete Service Address: DELNACIA 4 RIVERSIDE BRGY.
SAUYO QUEZON CITY
• Contact Number: 0935-053-2543 / 0906-514-0643
• Email Address: michelle***@gmail.com
The said application doesn't have feedback after the payment was done dated August 2020. I have already filed a refund with ticket # Re: [Ticket#004069318] E_FTTX_0000_CIC_0000_REQUEST FOR REFUND.
This has been taking so long and heard nothing from you guys. All I want is to refund my money.
I am not happy with this application. No feedback or updates after the payment was done. I have sent multiple refund application but no one respond.
This is very frustrating. I am so disappointed. I hope someone from your department would hear me and process my refund. I just want my money back.
Thank you,
Solomon Jardinel Surtido