Staff very rude. - Consumer Complaint for Translux - Head Office

On the 23.9 contacted Call Centre due unexpected emergency had to get my Son from Plettenberg Bay to East London, was told there was Translux Bus departing at 14.20. When Son went to Ultra City a City to City Bus arrived, so quickly phoned Call Centre to make sure it wasn't the City to City Bus, was told very rudely that the Translux coming well still waiting, no Bus. No need to be rude, don't answer phone professionally either. I have now booked with Intercape handled very professionally. And Son delayed & only coming home 24.6. Have seen many Complaints on Hello Peter all bad service.