To whom this may concern,
On 28/01/2021, I won a R1000 Cash prize voucher(Voucher Code: MPHV7758) through the Shake off promotion.(pics)
When I tried redeeming the voucher on the portal it kept looping to an error(pics)
After numerous attempts and restarts, I made contact with the support team on Facebook which turned out to be an even bigger disaster, I found it almost impossible to get a name, contact details or reference/log numbers whatsoever even after almost requesting feedback on a daily basis.
On Monday this week, 31/05/2021, I received communication that I quote "Hi there
