Bed making noise and damaged - Consumer Complaint for Sleepmasters

On August 2020 I bought a bed Seattle MKII after 3 weeks the bed started to make a noise and I ignored so today I was cleaning where it is and I found that is damaged,it has a hole on the other side of the bed I will attach a picture so you can see what I'm talking about,I felt like they could have advised me not to buy a Seattle MKII bed because the is no quality on it,I'm very disappointed from you guys,and the most painful thing is that I'm still paying for it my ID no Is 8401265400087 S letshwiti