Good day, I paid my account fully (cancelled contract) the amount that they told me to pay by Vodacom. I now get told I still owe a balance. My complaint is why the consultants are not advising customers that it is an estimate amount and there might be an outstanding amount that could be added as no one told me anything. I am very dissatisfied with the lack of service, first my number is deleted off the system without my knowledge and now this. I have been a valued customer for almost 10 years and this how you are treated?