Waiting as no one phones customer back - Consumer Complaint for Vodacom - Head Office

Vodacom - Head Office

Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand


SENDER
Sue-Anne Redders
RECIPIENT
Vodacom - Head Office
Waiting as no one phones customer back
I upgraded the 1 April 2021. On 6 April I cancelled the upgrade and gave the device back. Since then I struggle everyday that the amount on my account to be corrected. Now the wrong amount eas deducted from my account and still no one at Vodacom can help me as the answer is always WAIT. VODACOM CUSTOMER SERVICE IS PATHETIC they so easy to take your money and to upgrade but there it stops. No after service
Comment
COMPLAINT #14234 - Refund / Exchange Issues
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