Not keeping promises - Consumer Complaint for Vodacom - Head Office

Vodacom - Head Office

Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand


SENDER
Tanya
RECIPIENT
Vodacom - Head Office
Not keeping promises
USELESS !!!!! WITH EMPTY PROMISES.
DECEMBER I WROTE A REVIEW ABOUT VODACOM BILLING MY DAD A AMOUNT OF R6000 FOR NO REASON AND AFTER HE REPEATEDLY ASKED FOR HES CONTRACTS TO BE CANCELED THEY DIDN'T DO ANYTHING AND STILL BILLED HIM EACH MONTH, ANYWAY A GUY PHONED BACK PROMISING HE WILL INVESTIGATE AND SORT ANYTHING OUT. YET AGAIN EMPTY PROMISES. NOTHING WAS DONE. YOU HAVE TO BE REALY DESPERATE OR OUT OF YOUR MIND TO EVER CONSIDERING VODACOM AS A NETWORK SERVER. THEY ARE USELESS AND LIKE CROOKING OLD PEOPLE. I'VE HAD ENOUGH!!!
Reply by Isaac Mohomane on 6 January, 2021
That's vodacom, we are dealing with bunch of crooks here, my advice to you is cancel debit and keep your communication dates,time and urgent name for your records. You may also write a complaint to National Consumer Council. You will be assisted
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COMPLAINT #10658 - Contract Issues
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