My dad purchased 2 tv's in July last year. During last week, 08/03/2021, the Muller and Haupt 43" stopped working. Prior to this happening it had lines whenever we watched tv. We went in on Friday, 12/03/2021, to explain to Ok Furniture in Umzinto what had happened and they assured us that they will come and take the tv to fix. So they came and fetched it on 15/03/2021 to fix. They brought it back this morning 16/03/2021 about 10.00 saying they cannot fix it as it is our fault as the tv is cracked! I have uploaded the pic to show you that there are no cracks at all.
May you please kindly assist us by either fixing this tv or giving us a new one.
This type of customer service from Umzinto Ok is appalling.
Kind regards
Tanya