[email protected] deducting my airtime daily without my permission - Consumer Complaint for Vodacom - Head Office

On 13th December 2020 I received the message that says "thank you for purchasing the game. Enjoy and have fun! ***@iaapgame.com" since then when I checked my account balance was reduced and I wasn't aware until I found out on the 3rd of January 2021 that my airtime was deducted. I called vodacom so many times and they said they will block the subscription but still is decucting R5/day and the worst part is that I can't access Internet as my phone is non Internet service is a stylo small phone and vodacom suggested that I must buy data, but to me is like they don't want to resolve the issue because how is it possible for me to use data on this kind of device. The worst part is that my number is on contract and I cannot control the airtime to no balance because I received monthly airtime. They also gave me this number (0105945452) for cancellation, I did called the number more than 20 times but it does not going through. So it seems as they failed to resolve the issue and as for me I cannot call vodacom customer care every minute of my time to resolve the issue. I am sick and tired!