Cashier - Behavioral Problem - Consumer Complaint for Puregold - Head Office



SENDER
Tetet
Branch: PUREGOLD PRICE CLUB, INC.
Commonwealth Avenue Cor. Luzon Matandang Balara NCR, Second District Quezon City
Cashier: 222 Rohanisa
Complaint: Attitude and Behavior

I would not want to stress my day with this very annoying lady so I made a decision to just write a complaint to straighten this out.

C:222 Rohanisa. She complains about everything with her boss and even with her break time in front of a customer? Is that even right? She even answered rudely to the customer before me.

When it’s my turn (note: my first time to shop in this branch), She don’t even bother to say any greetings!!! She keeps on talking with bagger Fernan as if there were no customers around. “Pacute” I may say. She still keeps on complaining saying “ ikaw kaya di mag break gutom na gutom ka na, yung tao hindi mawawala yan”. What does she wants? I want to tell her to stop but I am not in the mood to be mad, its almost new year and I want a pleasant day ahead.

Bad service - a really irritating attitude. She even didn’t bother to tell me that there is a promo at the bottom of the receipt. What a very nice thing to forget, right?

I don't want anything in return. I just want the business to prosper without this rude employees. They are damaging your reputation.

There is one thing I would request, please let your employees know (esp. Rohanisa) on how to face and behave in front of the customers.

I would really like her to be reprimanded with her actions, that is all I ask. Hope you’ll update me with this. Thanks.
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COMPLAINT #10428 - Service Issues
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