Month later still no delivery. - Consumer Complaint for OK Furniture - Head Office

I have bought a stove at Ok furniture Germiston on the 20th of December. I told the staff that was helping me that I will need it delivered from Lebowakgomo Ok furniture and before I proceeded with the purchase I asked her to confirm if it was available in Lebowakgomo Ok furniture and she said it is.

I called them on the 23rd to enquire about the stove but they've been giving me run arounds since then. I was then told I'll get it before 31st of December since it wasn't available, when I called on the 31st of December they then said they're still waiting for the stove which will arrive month end of January.

The stove was meant to be a Christmas present for my mom so she could be able to bake and cook.

I'm really disappointed in the service I got at Ok furniture.