Terrible Customer Service , I was made to feel small - Consumer Complaint for Clicks Store - Head Office



SENDER
Thabo' Mlambo
I went to get Make Up from Clicks Protea Glen Mall in SOWETO

Date : Clicks Protea Glen Mall , Protea Glen, SOWETO
Time : 16:45pm

I got to the make up section the lady was busy with another staff member I greeted them and waited for her as she said she would come
After About 2minutes waiting they were done but she doesn't come to me or call me, I approach her and ask her why isn't she calling me now that she's done ... she gave me attitude and said I was throwing an unnecessary tantrum


I reported to the the manager who listened to me for and said she had to get busy then I spoke to the assistant manager

The assistant manager said she would lodge the formal complaint on my behalf and only took my name and number

I have never been made to feel to unappreciated as a customer

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COMPLAINT #13168 - Customer Service Issues
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