I bought a twin tub washing machine on the 10/12/2019 within few months the washing machine was not able to spin my washing went to the store and report the incident as the machine is still under warranty store ref no:MO-HISE-20200903-0150,few days later got an sms from hisense repair ref:211595204 on the 20/10/2020 that they will come the did come and said they will order the part,on the 23/10/2020 got an sms that the part is being ordered but no stock
I followed up again in 2021, got the sms on the 20/02/2021 ref 21179892 that the agent will come again few days later sms ref:21179892 complete repair, till to-date my washing machine still not fix
The service I got from the Bradlows store and hisense repair is pathetic they do not know the principle TCF,treating customers fairly I will not recommend them to my family and friends, due to their pathetic service they even give me a wrong surname