Hi
I live in Pretoria and I wanted to book for a Covid 19 anti body test in my area since it is being advertised in your website that this service is provided. However when I called all of the Clicks branches in Mamelodi I was told that they don’t provide this service. So I proceeded to try the surrounding areas such as Slilverwaters Silvercrossing, The Grove, Menlyn, Hatfield, Sancardia and none of them could give me a booking since they didn’t provide this service. I then called your head office for assistance and spoke to a lady consultant who was hopelessly incompetent becouse she couldn’t even tell me by searching in your head office systems which branches I could visit or book this thing. She eventually asked for my contact details and promised to call me later and provide the relevant information but I haven’t hear from her since then. I’m utterly disgusted and disappointed with this mediocre service from clicks especially when not event the head office is on top of their game. It’s horrifying and unacceptable. This incident happened on the 13th Jan 2020. Should you require further information about this horrible service you can reach me at 0670956812.
You guys are disgusting.