Outstanding Rooter installation - Consumer Complaint for Vodacom - Head Office

Vodacom - Head Office

Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand


SENDER
Themba Mashengete
RECIPIENT
Vodacom - Head Office
Outstanding Rooter installation
Poor service regarding installation of a rooter after renewing my fibre contract.Ref: SR2101221-233377.

Six consultants have failed dismally to assist in this matter since 20th Feb(day of installation as per booking).

It is pathetic that all of them repeated the same thing: it has been escalated and they will give me feedback.No feedback given.

Can someone assist as i am paying for service that have not been delivered in full.

Regards

Themba
0714229446
Reply by Abegail Bicknell on 15 March, 2021
I am just as disappointed. I have placed my order on 22nd of January and still no service and no communication. This is such bad service and very disappointing. I have been given the runaround with this order. Been sent from pillar to post. I have never experienced such bad service. I don't know what to do anymore. Vodacom sucks
Comment
COMPLAINT #12983 - Service Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.
Back