On Sat I went to Pep store in Port Shepstone at Wooley Str to buy a cell phone. We stood more than 15 minutes at cell phone Dept unattended till asked a lady who was sweeping the floor if we can get any assistance.After a while a big Indian guy and told us needs ID and a bank statement as per Co. procedure.We confused why do you need Bank statement when I'm paying cash and we didn't understand each other and we asked for a manager. They told us the manager was coming only to the Guy has been there watching us Kevin and he told us the same thing.Since we were unhappy another black guy came and join the part as if he wanted to help us but no I guess he is the Hercules of the store because he pushed us then big Indian guy also join in we pushed outside the shop beating us in front of customers in store and the manager (Kevin) involved. I think a footage can be obtained at the store between 12h00 and 13h00. We then went to Ackermans then only for an ID and we had to buy an airtime of any value.
I've never been so disappointed and I would like a feedback on this and I will do a follow up everyday if I have to.
My no. 064 036 7063 email the***@bdkm.co.za or thembelan***@gmail.com