Disrespectful taxi driver - Consumer Complaint for MENLYN TAXI ASSOCIATION - HEAD OFFICE
On the 18th of June 2019 at about 07:55 I took a taxi With registration number CP 95 CD GP at sunny side and we got into this taxi before we can even sit down this taxi drives off and the door was still open so he was just rushing to get other people at another street so from Dwars street to PLein street with the door that was not closed and when we asked why his driving off while we are not yet sitted he said now you are sitting down mus OK we go and when we get by CHarles street there's this little convoy after magnolia OK before he turns I beg please don't turn there cz I will be getting off by the next robot instead of him answering me politely he decided to be rude and show disrespect by saying "aketlo kgatla wena na by going to a convoy" so who said he was supposed to Kgatla me as he said all I asked was for him to use the normal route they use by Charles street as I was about to get off at Charles and roper street so he decided to disrespect me in front of a taxi full of people please teach him manners and how to talk to people please! He ruined my day with his attitude
Reply by Xolisile on 12 October, 2019
This incident happened on 9th October 2019:
He's very disrespectful he speaks zulu and proudly announced it when a passanger(male) stood up for us when he threatened to leave us behind when we had paid and he tried to make us get into another taxi to menlyn without giving us money(the driver of the other taxi, refused) . He had passengers going to Menlyn,Lynnwood,Silver Lake and to University.... eventually we got back inside the taxi after crossing a road to get back to his taxi. He verbally assaulted us saying he will not be told by us(angizukuzwa ngani). He drove off and when the male passenger said we were right for speaking up for ourselves, he treated to hit him and stopped the taxi, but was stopped by the other fellow passengers. When that passenger got off he said he must also get off at Lynnwood and he was going to Silver Lake. He tried to stay inside but was overpowered. This driver evil.
He's very disrespectful he speaks zulu and proudly announced it when a passanger(male) stood up for us when he threatened to leave us behind when we had paid and he tried to make us get into another taxi to menlyn without giving us money(the driver of the other taxi, refused) . He had passengers going to Menlyn,Lynnwood,Silver Lake and to University.... eventually we got back inside the taxi after crossing a road to get back to his taxi. He verbally assaulted us saying he will not be told by us(angizukuzwa ngani). He drove off and when the male passenger said we were right for speaking up for ourselves, he treated to hit him and stopped the taxi, but was stopped by the other fellow passengers. When that passenger got off he said he must also get off at Lynnwood and he was going to Silver Lake. He tried to stay inside but was overpowered. This driver evil.
Reply by Elize on 18 February, 2020
Hi guys, i have been so disappointed by Menlyn taxi drivers so much that i was thinking that no one cares. I was in this taxi this morning and there was a guy who did not know where in Atterbury is he going to get off (he had the name of the place but never been there before), he asked the driver and the driver just looked at him and said nothing. Now we are paying and the person helping the driver with payment was left stunt cause the driver did not care if anyone had change or not. When we got somewhere in Charles street the taxi picked up another passenger who asked the driver if he is going to Menlyn Maine and he agreed. When the driver passed the street going to Menlyn Maine the passenger asked why and driver just said i am going straight and remember this guy paid. All this incidents in one morning by one person. I felt let down and you can just with you had a car or alternative transport. taxi plate number BP82XKGP.
Reply by Mmaphefo Monyai on 1 March, 2021
Comment I was harassed by a taxi assossiation man this morning, I didn't want to go into their taxi whereby you have to wait until its full, I explained to them that I cant get in as I am in a hurry I left my children all alone by themselves. he argued and started making threats and no one stood up for me infact they followed me up until to charlie street in Menlo park, telling every taxi driver not pick me up they want to deal with me, this is a gender based violent, if it was a man will they do the same to him, I don't think so
COMPLAINT #1887 - Customer Service Issues