Poor service - Consumer Complaint for Clicks Store - Head Office

I went to buy morning after pill, I was given a form to fill and thought I filled correctly and honestly but the person assisted me showed the form to the lady who was assisting another client at the next counter and she said to me you cannot say your last period date is today I then said can I have alook because I dont remember writing a date I tried to re read questions becasue she was not even showing me where I wrote she just gave the form and go continue assisting another client still talking to me saying we need the date of your last period I told her I dont remember and she said but we need the date we dont give morning after pill without the date I told her I dont remember its been and she says what you mean its been I said yah its been years and she asked me so you dont go on periods I said yes and she said but we need the date I said ok give me the form the I will lie because I dont remember she said no but you cant lie grabbing the form me and saying go to Link Phamarcy because they dont use this form. I said but this is not the first buying it and she continue saying no but we need exact date. All this conversation is happening loud in fromt of the other client. Because I dint want cause a scene I left but while I was leaving the counter I counter see both of them talking I couldnt here what they were saying but I could see that its about the service I needed and what made me feel that this poor service is that it was happening in front of a male cistomer and it wasnt treated with confidentiality. I understand that at the pharmacy some matters need to be treated woth confidentiality in terms of customer service. As I said I didnt wanna cause a scene after I had left the store I called for the manager and a guy answered the phone and she told the said lady she is Pharmacy manager at Click she is going to tell her I called so she will call back but its 2hours she never called. Manager or manager such poor service was not acceptable to me. I would like for this complaint to be addressed I respect the Clicks rules that was ok to say no we cant assist you if thats the case but being loud in front of other customers and seeing them talking about my after I had eccepted that I cant be assisted its totally wrong and I believe she got the message that I called but not making any effort as an unhappy customer.