I urgently need this matter sorted out. I have been waiting for a call from Kim Thornton to fix this and I have not been contacted. I have pasted a message I received from Kim below confirming that line would be released end of September. Vox advised that line is not released by Vodacom. I cannot go another day without connection you are messing with my work and my childrens studies.
---------- Forwarded message ---------
From: <082***@vodacom.co.za>
Date: Fri, Sep 25, 2020 at 2:18 PM
Subject: SR200902-639765
To: <tfu***@gmail.com>
Good day I do apologise for the confusion.I have requested the contract to cancelled and ONT to be released the end of September.Your last invoice will be for the 1 September 2020.RegardsKim