Good day
1. Bought the stove on 7 February, happy with the sales person
2. Delivery date agreed, great
3. Installation money paid great
4. Problem start when installation company wanted to set appointmet on Tuesday b4 the stove was xelovered
5. I explained to them that the stove is not delivered they decided to cancel
6. 10 February I called to follow up with them as the stove was delivered on 9th as agreed, they only came back to me today telling me they can only install on 17th.
7. Is this for real, to wait another week for installation, is it fair really
8. Called the store they said there's nothing they can do I must come get my refund, really, when and how, who has time to be going up and down wasting my time and petrol. I am so disappointed in this service
Am so disappointed in Makro
Installation of stove - Makro crow mines - Consumer Complaint for MAKRO - Head Office
RECIPIENT
MAKRO - Head OfficeReply by Andre Naude on 12 February, 2021
Comment Hello Thobi,
My Name is Andre, Friday 12 Feb 2021.
- I agree with you. Extremely dissapointed with Makro.
- Makro sweet talks and reels you in; once you have paid they sit back and just do not care anymore.
- I feel that if enough unsatisfied customers get together we can shame Makro and their shoddy handling of paying customers.
My Name is Andre, Friday 12 Feb 2021.
- I agree with you. Extremely dissapointed with Makro.
- Makro sweet talks and reels you in; once you have paid they sit back and just do not care anymore.
- I feel that if enough unsatisfied customers get together we can shame Makro and their shoddy handling of paying customers.
COMPLAINT #11909 - Service Issues