Hi
I don’t understand why I am owing you guy as my 12 months contract was over long time ago. I was on month to month for the service used only. I called to cancel somebody told me I have to pay for two months instalments as a penalty yet I never been in the gym almost a year now. What are you penalising me for if I may ask as I never bridge any contract with you guys?
Reason for me to cancel was the affordability as I am on short time at work. Now how on earth do you expect me to pay for nothing honestly?
I think this is a day light robbery I am willing to fight. Can you please email copy of my contract on thobile***@excelleratejhi.com. my ID number is 6610280448085.
Thobile Ngcobo