Refund - Consumer Complaint for AVIS RENT A CAR - HEAD OFFICE



SENDER
Thulani
Good day


I  have a problem with the Avis Kimberley branch. I was double charged for the damage that was not done by me. I went to Kimberley branch to see where is the damage that occur. I was told that the car is no longer there. I requested a full photo of the car to  see the damage. We couldn't see the damage. I spoke to the Manager and he promised to reimburse me.  It was on the 04 December 2020 and I haven't yet received my money back.  When I call the Manager he doesn't answer the phone. 


I am really not happy the way how my case was done. I  really need my money. 


Regards

Thulani Juda 

083 599 5199 


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COMPLAINT #10494 - Refund / Exchange Issues
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