Collection of Meds - Consumer Complaint for Dischem Bedford Centre

I attended to the Dischem in Maponya to collect my Meds as well as my fiancé's, and was the forth instance on the 13th day of April 2020. On arrival was given my meds and was refused to be given my fiancé medication. I then asked the reason thereof because i have been collecting hers as well three times already. I was told that i need to bring her actual ID as i had her ID in my phone. The sad part of this is that there is no notice in the dispensary indicating that we have to bring the actual ID. Also on the card to collect meds there is no where it say they want the actual ID. The card is attached here in. I have explain to the manager known to be Sali Sali Amundala did not want to hear my plea to him simply refuse to give me meds and left leave me standing by the counter. My fiancé is in Durban and she needed this meds hence the id was sent via my phone. its her chronic meds this manager did not care of our lives. Further that i was supposed to have collected the meds on the 31st of March 2021 and was late in collection that is not the Dischem problem but not we out of stock of the meds. His conduct risk our lives in refusing to give me medication that i have been collecting the same three times in the dispensary. He is supposed to have put a notice in the dispensary if he does not agree with what is written on th card to collect the medication. No where where thy say they need an actual ID.