Bad service by Lumka - Consumer Complaint for PEP STORES

I was in Khayelitsha mall in Cape town..I was help by the lady called Lumka I was buying stuff and hand to use PAX.she was not was not helping at all she scan the paxi bag and giving to me to park my things inside the bag,and she was very annoyed.and ask for the next customer while she has not finished with me..after that she did not know how to send and ask for another consultant to help.after I have wait for her.her service is bad ..I know because it was not my first time sending parcel she was fedup .please address the issue