Problem of cancel contract phone - Consumer Complaint for Vodacom - Head Office



SENDER
Thuli khanyisile silabele
Did apply a contract fone from vodacom shop online and a prove it last of last year .the sent for me a tracking record for ram curies to deliver .but the fone doesn't arrived to .the vodacom told me to hold of my id book and Bank card so I can make debit oder ..but the guy for delivery didn't arrived ..them soon later I get massage from vodacom say thank miss silabele to get yr delivery ..I did call vodacom some time and I told them I didn't get any delivery for cell phone .and they said will check the problem with ram curies and they said they fone is back to them and will cancel the contract .but they didn't cancel. Become now i get the call from legal collection say I'm owing cell phone for contract at vodacom shop . I did call them they said will check and will cancel within 30 day and will sent for me. Proof of cancellation and send me sms now is 30 days gone no feedback ..I try to call them a gain but I didn't get any help ..so I d cidede to hand over this issues to my lawyer ..I will sure vodacom shop if the don't fixed this problem I just give them only a week for my respond .. my cell phone number 0723634656.:
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COMPLAINT #14563 - Contract Issues
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