End of Aug we went into Waterfall branch and settled out account and paid the amount due for Sep in FULL.
NOW again we getting harassed by numerous calls that our account is in arrears.
Keep in mind that this is not a contract number this contract has expired in Aug.
We went into Waterfall store and canceled this contract with Vodacom there and then - we even spoke to someone on the phone of the department to do this.
We keep calling customer care to tell them that this was cancelled and this is not acceptable!!!!
Vodacom are thieves and lairs and "steal" our money left right and center.
Customer care is rude and don't listen what we have to say, and that this is expired and was suppose to be a prepaid line now.
Then the phone gets dropped and we don't get anywhere!!!