Undelivered items because delivery boys too fly to text - Consumer Complaint for LBC - Head Office

i am so disappointed with the items i expected to be delivered but I was told items/package were sent back to sender. delivery guys at this certain branch at TAGOLOAN LBC does not care wether items are delivered to the customer as long as they make the delivery. Is this your kind of customer service? How come J&T guys can make a text when calls are not answered and you guys cant? Are they too fly to make that effort? The supervisor I spoke to told me their guys dont usually send texts msgs bec they are too busy. That is unbelievable! Two items of mine where sent back without me receiving any confirmed calls nor text msg from LBC and it is so frustrating! one package is already paid at 5,500 (S&R bags) the other one is COD (BeautyMnl) and orders got automatically tagged as cancelled when i get to spend couple of nights just to wait for products to be available on stock again.