Delayed delivery of items - Consumer Complaint for J&T Express Philippines



SENDER
Tracy Ann Calaguing
Have a nice a day. I have problem with Sorsogon branch.
- Sender: Tracy
- Buyer name: Vic Estrada
- Complete address: Banaba St. Gate 2 SPPVS, Bibincahan, Sorsogon City ( landmark PALFSI),
South Luzon, Sorsogon, 4700
- Tracking # 781121558761
- Rider name: Marvin Jarabejo, Number: 09515738225

The parcel not yet delivered since Jan. 11, already 4 days on hold in Sorsogon branch. I followed up the rider, he could not deliver because it's his last day of work according to him, but his name and # reflect in tracking details.

The buyer is waiting for the items to be delivered since Monday. Please kindly arrange delivery of items.
Your quick action and positive feedback is highly appreciated. Attached herewith is my follow-up text message to j&t rider.

Thanks and God bless.
Comment
COMPLAINT #10934 - Delivery Issues
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