Rude Employee - Consumer Complaint for Puregold - Head Office



SENDER
Tristan Aguilar
My wife went shoppimg for few groceey items we need for the week at puregold commonwelth fairview ave. (near litex) as we usually do every payday, she finished paying and all the goods are in the cartwhen she remembered to buy two tubs of our favprite ice cream and went back to get some. She then asked the cashier to take a look at her cart where all the items in it was already paid the cashier politely said ok and assured my wife the items wont get lost, when mybwife returned to the counter to pay for the 2 ice cream tuns the cashier then pointed her to different counters my wife asked if she could pay it there because she only got 2 items to pay and her cart was already there but then she encountered a certain MARICEL S. NICANOR who rudely points her to counters far awayleaving her cart with paid items unwatched unsecured this MARICEL S. NICANOR also said to my wife "ikaw kc maam eh hindi ka nakikinig sa akin hindi mo sinusunod yung sinasabi ko!" in a loud voice like humilating my wife in public amd this MARICEL S. NICANOR also gossips and keeps on murmuring to your security personnel and following mybqife until my wife left the store humilating and shaming my wife in public. SHAME ON YOU PUREGOLD PEOPLE!!!! WE EARN OUR MONEY IN A CLEAN WAY SO WE CAN SHOP AT YOUR STORE!!! AND THIS IS THE TYPE OF EMPLOYEES YOU GOT WILL HUMILATE US IN PUBLIC INSTEAD OF ASSISTING US WHAT A SHAMEFULL SERVICE YOU GOT THERE PUREGOLD PEEPS I AM EXPECTING ACTIONS HERE PUREGOLD PEEPS THIS MARICEL S. NICANOR SHOULD FACE DISCIPLINARY SANCTIONS VERY POOR CUSTOMER SERVICE YOU GOT PUREGOLD PEOPLE!!!
Comment
COMPLAINT #7268 - Customer Service Issues
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