Poor Service - Consumer Complaint for Bradlows - Head Office

Good day, I recently purchased a BAZARUTO 4PCE 2ACT CNR LOUNGE SUITE from your Wynberg Branch and the delivery was done yesterday. However, they apparently brought two right sides and after realising the mistake said they will come back and get the extra piece and return with the correct one yesterday. Till today they have not come back and I am sitting with a couch in pieces in my house. I called the Wynberg store and the manager just said he is waiting for someone to respond to his email and he does not know how long it will take. I am not sure who can assist me.