I have relocated to a new place two months ago. I’ve called Vodacom over 12 times now requesting assistance for my fibre to be connected. Each time I get someone “understanding” that I still have not been connected and they are “escalating” the matter.
I’m told that there are specific people who liase with VUMAtel and they have been sent an email. To date, I keep paying for a service I’m not getting but what is really sad and frustrating is that the people who are supposed to assist aren’t assisting!