Service, Repair, Customer service and Refund issues - Consumer Complaint for Bradlows - Head Office

I've bought a Titania 5pce Headroom Suite, Rhapsody Taupe Fabric, Lucci Server Table and Corona 7piece Dining Room Suite in March last year. What hurts me the most is that I've spent cash on everything, the person who gained from me already spent her commission but I have to wait for my cash back for a year. I am not setisfied about any of them. It is like they were used before, one of my couches is been going in and out of the Wearhouse to be fixed, it was taken for more thand three months but still it came back with more damages instead. I asked for an exchange, the manager told me it's possible but when I do want them to continue with it he tell me stories about following the rules. I no longer want them because the are a lot of damages. I was told my bedroom suite will be collected or changed in January, it's march now and nothing is happening. I only get a feedback if I contact the branch or go to them. So I think I'm underestimated coz I'm still young.