LONG OUTSTANDING REFUND - Consumer Complaint for Bradlows - Head Office

Good day, i am Tsholofelo Phenkola. i have been waiting for my refund for long time since i cancelled my laybye. i want to know why does it takes you so long to refund me. i laybye the dinning sofa but because i changed the work enviroment i coouldnt make it to finish my payment because i was going far. please assist me with my payment