Broken Armrest not being repaired or changed (Accent - M55928) - Consumer Complaint for Speedy Drive Car Rental



SENDER
Tushar Sharma
Hi

Hope you are doing well,

My name is Tushar i have been using your vehicles since January 2021 i first took Micra for a Month then sunny for 3 months now i have taken Accent for 3 Months contract, except for Micra no car was given properly cleaned inspite asking multiple times, also i asked for special retention discount which i never got, Accent i got with less cooling AC and Tyre alignment issues, i wanted to get that repaired instead i got a replacement car (which is Good), Now the replacement car has a broken arm rest which cannot be closed its half open half closed, on all speed bumps its bumps and makes irritating sound i cannot place my arm while driving whenever i need to shift gear it hurts elbow cos its half in air,

Now i am asking to fix the same you guys don't have 2019 Accent, its ok get it repaired if not you can give me accent 2020 instead checking my record of being a associated customer atleast this much upgrade can be done.

Till how long i have to suffer
whenever there is a need to change the car it takes whole day either i come at your office or your guys come to deliver,

Time is being wasted Fuel i am filling n giving back the car i will never get refund on that because of your policies,

I request to please help and get this issue sorted,

Thanks
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COMPLAINT #14911 - Product Issues
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